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Your information

Who are we?

Anglian Community Enterprise (ACE) is a healthcare organisation, providing a wide range of high quality NHS Community Services.

Why do we collect information about you?

Any health professional providing your care will collect information about you. This helps to ensure you are provided with the best possible treatment and that your information is kept up to date.

How do we use your record to help you?

Your records are used to guide Health Professionals to assess your health and decide what care you need. You can help to keep your records accurate by informing us of any changes in your circumstances.

How do we use your records to help the NHS?

Your information may be used to help assess the needs of the general population and make informed decisions about the provision of future services. Information can also be used to conduct health research and development and monitor performance. Anonymous information may also be passed to organisations such as universities and research institutions.

How do we keep your records confidential?

Everyone working for ACE is subject to the Common Law of Confidentiality and the Data Protection Act 1998. Information provided in confidence will only be used for the purpose the patient has consented to. In certain circumstances information can be released under a court order.

Which organisations do we share your Personal Information With?

We may share your information for health purposes with other organisations seeing to your care. This may include Hospitals, Community Healthcare Providers, Social Care and GP’s.


Do you have the right to withdraw consent for us to Share Your Personal Information?

At any time you have the right to refuse / withdraw consent to information sharing. The possible consequences will be fully explained to you and could include delays in receiving care.

Is your information safe when it is shared?

Anyone who receives information from us is also under a legal duty to keep it confidential. We have Information Sharing Agreements in place that state how, when and why your information is being shared and that it must be kept confidential.

How can you get access to your own health records?

The Data Protection Act 1998, gives you the right to see or have a copy of your health records. If you want to access your health records you should make a written request to the organisation where you are being, or have been, treated.

Further Information If you would like to know more about how ACE uses your information please contact our Information Governance team on 0843 5073604 or write to ACE Information Governance, 659 – 662 The Crescent, Colchester, CO4 9YQ.

Further information can also be obtained from the Data Protection Act 1998, the Care Record Guarantee and the NHS Confidentiality Code of Conduct, accessible via the internet or Library.

Data Subject Rights Request Form

Access to Deceased Records Request Form

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