Home > Adult Services > Long Term Conditions > Urology and Continence Services > Continence Product Provision (Pads)
This service provides assessment, conservative (non-surgical) treatment and
review for continence problems requiring containment with continence products
i.e. supplying pads Community Nurses manage initial assessment for patients
they visit, continence team then review. The specialist Learning Disability
continence nurse provides a service for patients with moderate and severe
Learning Disability. Products are supplied and distributed by Ontex to patient
homes and residential homes via an order system operated by Anglian Community
Enterprise. Deliveries are on 8 or 12 weekly cycles activated by a call back
system – patients or carers are asked to give us a ring about 10 days before
next delivery is needed so that we can make sure the request is actioned in
good time. Products are provided for a proven need established at an
assessment. Only body-worn products are supplied, up to 4 products per 24 hours
except in exceptional circumstances.
Who is your service provided
All adults living in North East Essex, or served by a GP in NE Essex.
When is the service
9am to 5pm Monday to Friday.
How do you access the
Referrals from GPs, other health and social care professionals, carers
or just ring and refer yourself.
To refer a patient, click on the icon below to access the Community Gateway.